Shipping Policy

Effective Date: 09/21/2026

This Shipping Policy explains how Footzo processes, packages, and delivers orders placed at www.footzo.store.

Where We Ship

We currently ship to addresses within the United States only. We do not offer international shipping at this time.

Order Processing (Handling) Time

Orders are processed and prepared for shipment within 1 business day of being placed, Monday through Friday, excluding public holidays.

Order Cut-Off Time

Orders placed before 5:00 PM Eastern Time (ET) on a business day begin processing the same day. Orders placed after 5:00 PM ET, or on a weekend or holiday, begin processing on the next business day.

Transit Time

Once shipped, orders typically arrive within 2–4 business days, depending on your delivery address and the carrier used.

Total Estimated Delivery Time

Combining processing and transit time, most orders are expected to arrive within 3–5 business days of being placed.

Please note that delivery times are estimates and may vary due to carrier delays, severe weather, holidays, or circumstances outside our control.

Shipping Costs

We offer free standard shipping on all orders shipped within the United States, with no minimum purchase required.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use the tracking number to monitor your package's delivery status.

Shipping Carriers

Orders may be shipped using USPS, UPS, or FedEx, depending on the destination, package size, and shipping method available.

Undeliverable or Returned Packages

If a package is returned to us as undeliverable because of an incorrect or incomplete shipping address provided at checkout, we will contact you to arrange reshipment.

Additional shipping charges may apply for reshipment in these circumstances.

To help avoid delivery issues, please make sure your shipping information is accurate and complete before placing your order.

Lost, Missing, or Delivered Packages

If your tracking information shows that your package has been delivered but you have not received it, please contact us at support@footzo.store within 7 days of the delivery date.

We will work with you and, when appropriate, the shipping carrier to investigate the issue.

Footzo is not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen after delivery.

Delays

While we work to process and ship orders as quickly as possible, delivery delays may occasionally occur due to circumstances beyond our control, including carrier delays, severe weather, natural disasters, holidays, or other unforeseen events.

We appreciate your patience and understanding in these situations.

Contact Us

If you have any questions about our Shipping Policy or your order, please contact us:

Store Name: Footzo
Business Address: Footzo, 13502 62nd Ave APT 2F, Flushing, NY 11367, United States
Business Email: support@footzo.store
Business Phone: +1 (856) 658-0735
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)

Customer inquiries are usually answered within 24 business hours.